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Oriental Motor (Europa) GmbH

Troubleshooting

If a technical problem has occurred, you can take a look at some troubleshooting tips here. Contact us if you need further assistance.

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Brushless DC motors: The motor doesn't run

If you are using a brushless DC motor where the motor does not rotate, please check the points listed in the displayed document.
If the problem still persists at the end, please contact our support hotline.

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Brushless DC motors: The motor rotates at an unintended speed

If you are using a brushless DC motor where the motor rotates at an unintended, please check the points listed in the displayed document.
If the problem still persists at the end, please contact our support hotline.

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Brushless DC motors: An alarm occurs

If an alarm occurs when using a brushless DC motor, please check the points listed in the displayed document.
If the problem still persists at the end, please contact our support hotline.

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AC motors: The motor doesn't run

If you are using an AC motor where the motor does not rotate, please check the points listed in the displayed document.
If the problem still persists at the end, please contact our support hotline.

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AC Motors: The motor rotates in the opposite direction to the one specified

If you are using an AC motor where the motor rotates in the opposite direction to the one specified, please check the points listed in the displayed document.
If the problem still persists at the end, please contact our support hotline.

Downloads